I opened a case with eBay but was refused a refund because Yodel provided false tracking information after putting my guitar in the bin Last July I purchased a £250 vintage guitar on eBay for a forthcoming concert tour. When it failed to arrive I contacted the seller and he sent me the tracking information which read, “delivered to neighbour, 3 August”.
Posts Tagged ‘observer’
Deposits by credit card for goods not received should always be refunded – but Tesco Bank shows tenuous grasp of Consumer Credit Act I think your readers should be aware that Tesco Bank consider all deposits paid by its credit card to be non-refundable and uses that as an excuse to avoid paying a refund under Section 75 of the Consumer Credit Act. I paid a deposit of £100 using my Tesco Credit Card for the purchase of a second-hand car.
Payday lender Lending Stream refunded £500 but bank claims it couldn’t be sure that case was fraud In May I noticed three apparently random sums had been removed from my Lloyds bank account. They turned out to be payments to a short-term loans company called Lending Stream, yet I have never applied for or received such a loan
Change from pay-as-you-go to monthly mobile deal led to double the bills – and an unwanted sex change In April I changed my phone from pay-as-you-go to a monthly contract with T-Mobile. I did this through Phones4U, which notified T-Mobile to transfer my old number to my new phone.
Security guard made me empty my bag in front of everyone, even though I hadn’t done anything wrong I was in Aldi when I received a call from a friend I was to meet.
PPI paperwork sent to the wrong address caused delays and confusion in a seemingly straightforward claim On 21 March I telephoned Barclays to pursue a possible PPI claim. I was sent a questionnaire to submit and on 14 May Barclays sent me a copy of its “Full Resolution”, but addressed it to the house from which my late husband and I had moved four years previously
…Greek leadership threatens to leave the euro zone, then the rest of Europe must have developed a mechanism to cushion that,” he said.
An insurance giant has generously allowed me to resolve the last problem I have tackled on behalf of readers I have just been diagnosed with terminal cancer. My wife died of cancer last year.
We flew back from honeymoon on BA – but our suitcase only arrived 36 hours later minus jewellery, perfume and lingerie After 25 years together my partner and I had our wedding and honeymoon in Rome last November. On the way back I told the BA check-in staff that we’d just got married and the woman said she would put an orange priority label on my luggage.
Why is one professional observer so negative about America's short-term economic prospects?
Lloyds’ customers still suffering lengthy delays, and mounting frustration, in obtaining PPI refunds Since I wrote about the length of time Lloyds is taking to pay agreed PPI refunds more readers have sent us their complaints and I have passed these on to Lloyds to investigate. In 2011 banks agreed £1bn in PPI refunds.
* Security tight in riot-hit oil town (Recasts, adds voter and observer comment)